Privacy policy

sparkle-mentor respects your privacy and handles information with care and transparency.

Policy summary

This policy explains what data we collect, how we use it, and the choices you have.

Information we collect

We collect information that you voluntarily provide when contacting us by email and data generated by standard website analytics tools.

Contact details

Names, email addresses, and company details included in inquiries.

Usage data

Browser type, pages visited, and approximate location for analytics reporting.

How we use data

We use information to respond to inquiries, deliver services, and improve our guidance content.

We do not sell or trade personal data.

Legal basis and retention

Legitimate interests

We process data to respond to business inquiries and manage client relationships.

Retention periods

Inquiry data is retained for up to 24 months unless a longer period is required for service delivery.

Secure storage

Information is stored in secured systems with restricted access.

Your choices

You may request access, correction, or deletion of personal information by contacting us.

Access requests

We can provide a summary of the personal data we hold about you.

Updates and corrections

We update inaccurate data promptly upon request.

Contact for privacy

Email us at [email protected] for privacy-related requests.

We respond within a reasonable timeframe in line with Australian privacy requirements.